Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,152

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cindy W.

My Dog Plays Hard And Eats Much B...

My dog plays hard and eats much before being able to catch him and stop it! Im grateful to Pets Best for reimbursement of some of my funds.
5

out of 5

POSTED: | BY: Brittany J.

Processing Of Claims Is Not Consi...

Processing of claims is not consistent - overall I have been a policy holder for over 10 years - ease of filing claim and payment by direct deposit (claims reimbursement and policy premiums) are great - I have recommended you to many of my fellow pet owners
5

out of 5

POSTED: | BY: Jordan E.

Having A Very Very Accident Prone...

Having a very very accident prone puppy- we filed a claim after he was bit by something and had an allergic reaction
5

out of 5

POSTED: | BY: Andrea M.

This Is My First Time With Pet He...

This is my first time with pet health insurance. We have a wonderful new puppy, and after thinking about past experiences when illness struck our beloved dogs, I knew this was something I wanted for him. The rates were reasonable, and I knew someone else with this insurance, so I went the direction of Pets Best. Still, as with any knew experience a part of me was a little doubtful about how the claims process would actually go. We purchased the wellness package as well, and the first claim I submitted was very easy. I was surprised how smoothly it went, and how much was paid out. The small portion which wasn't covered I understood (I work for a human health insurance company and am aware how some benefits carry maximums) and was clearly explained. What this did more than anything was to build my confidence in Pets Best. I feel like now I know that in the event of a emergency they would be there to help with it, not looking for a reason to deny. Thank you!
5

out of 5

POSTED: | BY: Roger

Having Pet Insurance Is A Secure ...

Having Pet Insurance is a secure feeling for us in caring for our pups optimum health and well being.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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