Pets Best | Pet Insurance Review

Pets Best raised our rates substantially (more than doubled) in less than 5 years. Given that clients are stuck with a pet insurance company after signing up or risk having them exclude any "existing conditions", they are taking advantage of us. This is an unethical business practice, and we are seriously considering cancelling and just having a pet savings account.

My dog Echo (7 y/o MN Pomsky) has been a pretty healthy guy his whole life, we were actually considering not continuing with pet insurance this year but did keep it "just in case". In April he started limping, we first thought it was an injury but rest and steroids didn't help at all and it got serious very fast. Our vet referred us to neurology and we were scared and confused how a limp could be neurological. After and MRI they found an inflamed brachial plexus nerve, they said it's possible its from and injury but more likely it was a malignant peripheral nerve sheath tumor (MPNST). We tried more steroids in hope it was just inflammation but he just kept getting worse. After a second MRI they saw the nerve was thicker and the only option was amputation and a hemilaminectomy to get rid of his pain. We got this histology back and it was confirmed he has MPNST and they were not able to get clean margins because it is coming from his spine. We are now doing radiation therapy in hope of killing the remaining tumor cells. Having Pets Best insurance has allowed us to do everything Echo has needed for the doctors to care for him best and we didn't have to stress about the cost of it all. We are about $30,000 in so far and Pets Best had been amazing and covered 80% of it all, allowing us to give Echo every treatment and option for a pain free life. I don't know if our boy would be here today if we didn't have the pet health insurance, we are so incredibly thankful for Pets Best insurance helping us have more time with Echo

My claim went through right away, was in my account within days. I would definitely recommend Pets Best Insurance.

This has got to be the clumsiest, most expensive dog I have ever owned, but I am so thankful I had the foresight to get him pet insurance as a puppy. Pets Best has been there for us every step of the way, and I am so incredibly thankful to have a policy that covers all of Jasper's needs. Never once have I had to worry that we wouldn't be able to take care or him or that his claims wouldn't be covered - I recommend Pets Best to all my friends and family for their own pets needs. It really has been a life saver - MULTIPLE TIMES!

Great pricing, easy/fast claims. How insurance should be.