Nationwide | Pet Insurance Review

Having a puppy means unexpected trips to the vet! Taking out insurance was the best decision I could have made for the well being of my best little buddy and peace of mind for me. Thanks Nationwide!!

We currently have the most expensive My Pet Protection With Wellness Plan at Nationwide. While the first 6 months were seamless with our claims and reimbursement, Nationwide put us in a "pre-denial" stage and began attempting shady business tactics to delay (and deny) potential reimbursement on new claims. For our latest claim, (conveniently at the 7 month mark), the standard requirements for reimbursement changed overnight. Nationwide stated that they need to investigate ALL medical records from every vet, hospital and clinic she's ever visited from date of birth to present day in order to process this new claim. Nationwide already has the all the medical records that the new claim is related to. Now, they want us to backtrack and collect all PREVIOUS medical records in existence (relevant or not) from every single place she's been examined since birth. This is a CLEAR stalling tactic and attempt to deny reimbursement. So while we oblige (and waste time as she has no pre-existing conditions and the plan I pay for does NOT require this process for reimbursement), I'm sure they'll find some vague reasoning to deny it. We'll be leaving Nationwide as soon as we can due to their shady tactics to save themselves an extra dollar.

We currently have the most expensive My Pet Protection With Wellness Plan at Nationwide. While the first 6 months were seamless with our claims and reimbursement, Nationwide put us in a "pre-denial" stage and began attempting shady business tactics to delay (and deny) potential reimbursement on new claims. For our latest claim, (conveniently at the 7 month mark), the standard requirements for reimbursement changed overnight. Nationwide stated that they need to investigate ALL medical records from every vet, hospital and clinic she's ever visited from date of birth to present day in order to process this new claim. Nationwide already has the all the medical records that the new claim is related to. Now, they want us to backtrack and collect all PREVIOUS medical records in existence (relevant or not) from every single place she's been examined since birth. This is a CLEAR stalling tactic and attempt to deny reimbursement. So while we oblige (and waste time as she has no pre-existing conditions and the plan I pay for does NOT require this process for reimbursement), I'm sure they'll find some vague reasoning to deny it. We'll be leaving Nationwide as soon as we can due to their bullshit tactics to save themselves an extra dollar.

Been good.!

I’ve tried other pet insurance providers and none have been as easy to use and supportive as nationwide. It’s so easy to put in a claim and when I have questions the support staff is delightful!