Nationwide | Pet Insurance Review

I get a different story every time I call there, I don't think I have received the same answer once, I have been told to go to the pothole, I have been told to to two different email addesses, I know I submitted at least once because I received a rejection letter, the reason for the rejection was I did not include invoice; I found that email and I absolutely included. I am over this, it is only a $100 invoice that doesn't even cover half my deductible. Is the MO there to just break people down or is your staff just poorly trained. I would like precise concise directions sent my email from someone in the know.....extremely frustrated with you people

Dog in great shape, blood work great just can't see or hear. Wanted to give her at least her site. Rat Terriers can live to 22 years. Didn't cover meds, cataract surgery (was eligible) but won't confirm they would pay the bill, $2500/eye. Couldn't risk paying out of pocket. don't know if I would use them again.

The Customer Service Rep was knowledgeable, empathetic actively listened to my needs and assisted based on the needs of my pet and my family.

Nationwide has been great insurance but but the price keeps going up. With 3 dogs getting older it is getting expensive.

My dog had dental X-Rays in January 2023. Ended up having 2 additional teeth removed (my dog never had a set of X-Rays taken and due 1 tooth falling out unexpectedly my vet recommended the X-Rays). I feel that ALL PET OWNERS SHOULD HAVE PET INSURANCE. Yes it is 1 more bill to pay each month; however, if your pet needs a surgery/procedure done that is costly, the pet insurance will help big time! The dental procedure for my dog without insurance to help me out would have been a little over $1,300.00 out of my own pocket! Who has money like that just sitting around??? With Nationwide Insurance, I pay my monthly premium (premium amount depends on the dog age and general health), after the $250 deductible is paid, Nationwide Pet will pay 90% of the claim and the owner only pays 10% of the claim. With my pet insurance through Nationwide Pet, I was able to afford to have my dog have dental X-Rays, plus have 2 bad teeth pulled out.