5
out of 5
POSTED: | BY: jan zucker
Quick and accurate answers
Quick and accurate answers, and my problem was solved.
Read more on Trustpilot
4.8
out of 5
Number of reviews 21,417
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Linda Hulsizer
The service rep was more than helpful…
The service rep was more than helpful in trying to get me back on line to open the portal. He walked me through multiple steps and spent time on the phone trying to resolve the issue. He also promised to contact me with updates, as it appears the problem may be a system on your part. He was very patient as I am not real good with problem solving. I thanked the rep for his time, patience, and expertise and hope if I have any future problems, that I will be fortunate to speak with him again.
1
out of 5
POSTED: | BY: Sabine Pokryska
Terrible Service
This insurance has taken off some coverage because the veterinary office inadvertently added something from our other dog, which has already passed away almost one year. The doctor has written a letter to my insurance explaining this error. I have sent multiple times detailed medical records, including doctor notes and the letter mentioned above. Now, 6 month later they are asking yet again for medical records. This is unacceptable and their service is less than mediocre.
3
out of 5
POSTED: | BY: PKS
Mixed Review
Our experience is a bit mixed. I guess, in retrospect, make sure you understand how preexisting conditions work.
Here's the good: Quick enrollment (through my employee benefits package). Excellent mobile app. Easy way to submit claims.
Cons: Preexisting conditions also excludes euthanasia. They consider that a "treatment". Go figure. So, make sure to carefully read the exclusions and question everything. The fact that euthanasia is a "treatment" is sort of a slap in the face. On top of that, they excluded IBD, not cancer. The latter is what my pet died from.
In Summary: If you're going to get pet insurance, get it when you get your pet so there are (hopefully) no preexisting conditions.
5
out of 5
POSTED: | BY: T Rich
Customer service high five!
I cannot yet speak from a claims perspective because I am in the process of filing my first one on this policy. However, if my customer service experience with Carl (5 stars for professionalism, integrity, care, and compassion) is any indicator of this claims process, I will be in great hands. Thank you Carl, for your guidance.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.