Nationwide | Pet Insurance Review

My bg has many health.problems. I thank Vpi ins. For helping me give her all the surgeries and medications that she needs every day. So By and I.both thank you very much

Many months (over a year) after the death of my pet I discovered I had not cancelled my coverage or filed many stale claims. When I contacted customer service, they quickly offered to refund all premiums since the death of my pet and also express their sympathy for my lost. When I told them I had claims for many claims over a year old they said, no problem, send them in. Well I never expected to hear back from them. I was wrong, they credited my credit card account with all the premiums overpaid promptly and processed many years of claims within the month. These are honest and caring people.

I am a veterinarian and would NOT recommend VPI to any pet owner. The Benefits schedule is very confusing to pet owners and does not provide adequate coverage. Go with a company that provides simple reimbursement plans. Recently I had to refer my own cat to a specialist for cancer. The VPI process was extremely frustrating and time consuming. A similar situation happen with my other cat that had a fever of unknown origin.

I got VPI INSURANCE WHEN I adooted my sweet dog at age 1. She's 9 now and she's great but this insurance is terrible. My dog has had several bouts if pancreatitis so unfortunately I've had need of my insurance. I didn't read the fine print and there wasn't much competition when I got VPI insurance. They don't pay a percentage of your actual bill. They pay a percentage of what THEY DECIDE your bill should be, even if no vet in your area charges that little. The ACTUAL reimbursement I've gotten is closer to 20% , nowhere near the 80% I thought I signed up for. They do pay and they're friendly and they send my dog a birthday card. But financially VPI was a terrible choice.

My 6 yr old lab mix had diarrhea. VPI reimbursed 44%. I am glad I have pet insurance.