Nationwide | Pet Insurance Review

Odin has some issues with Eosinophilic Granulomas on his lip and feet. After a couple of vet visits, we were able to narrow down to a food allergy. After a diet change he hasn't had any reoccurrence. And had an echocardiogram to check his heart due to his breed, he passed with a perfect heart.

Unfortunately, my first big claim didn’t go very smoothly. Although I filed the claim with all medical notes and invoices, every time I called to check the status of the claim I was told medical records were needed. I would have to insist until the agents would read the notes and agree they had all that was needed. Still, it took beyond 30 days to process the claim. It appeared like the underwriters were delaying the claim or not very coordinated in requesting medical records they already had. So I rated them a 7 bc although they took a while and I had to be very persistent, the last agent I spoke with recognized this had taken too long and moved the process along. We were paid shortly after that.

It takes waaaaay to long to get payments.

This is great pet insurance. Our Murphy is doing so much better after finding out what was wrong with him.

very happy handled my claim very quickly