2
out of 5
POSTED: | BY: Mark
Don’t hold your breathe waiting to get reimbursed...takes forever
Once you go to the vet, and submit your claim...prepare to grow old waiting... typical insurance company quick to collect it takes forever to reimburse. I have to call customer service to ask him why is it taking so long and I keep getting the ticket take up to 30 days to get reimbursement fecal matter story. I’ve already in electronic payments, so once Godot finally shows, I can get paid. The customer does not want to hear that you have a large volume of claims and you’re doing your best to work through them. Would the Insurance company want to hear I’m trying to make your payment and I’m doing my best to process it through my systems, but each monthly payment could take up to 30 days to process. Oh wait they grab your financial information when you signed up so they take it out no matter what!!! It’s nice to take but it be nice to receive!