5
out of 5
POSTED: | BY: Danielle Pezzimenti
Great insurance, needs to add online claim submission capabilities
I've had pet insurance for the past 5 years, and am very happy with the insurance. The only reason for the "9" instead of the "10" rating is that claims still need to be submitted via mail or fax. I wish that they would enable online claim submission. The now provide for electronic claim payment which is a huge improvement. The turn around time between submitting a claim and receiving payment can be a little long, but it's worth the wait.