Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Da Mey

Processing time needs major improvement

I’ve been with nationwide for over 3 years now and I’m not impressed. I’m only staying because it’s less expensive than other providers and coverage is pretty good. Two things I really dislike are the quality of customer service and processing time. Every time I call in, the customer service representatives are not helpful nor do they sound like they have empathy. Luckily I don’t have to deal with them often. Their worst thing is their processing time. It takes about 3 weeks to process my reimbursement requests. This is absurd. It should not take this long to process something so simple. All in all, I have no loyalty to nationwide.
5

out of 5

POSTED: | BY: Crystal Kord

Excellent coverage

My husband bought this policy through his employer benefits and I was very skeptical at first. I was wrong. The coverage and service have been exceptional. We just added coverage for our new puppy as well.
4

out of 5

POSTED: | BY: Renee Marron

claims

I would like to see errors in claims sent email rather than postal mail. It would give a faster turnaround on the outstanding claims.
4

out of 5

POSTED: | BY: Amy Kawiecki

Good service, just a bit slow

Nationwide has been a good provider for CJ's insurance care - I was feeling a little frustrated with this latest claim - took longer than I would think for processing.
5

out of 5

POSTED: | BY: Brian Fontanella

The Best Coverage Ever

The customer service people are the best. Claims are processed accurately and very timely, I wish the vets office were as good.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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