Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bill Becker

Prompt Service

The service provided is always prompt and efficient. Whenever i have had a needto speak withsupport personnel they have been more than pleasent to seal with. Keep up the great workand supporting our pets!
5

out of 5

POSTED: | BY: Bill Becker

Prompt Service

The service provided is always prompt and efficient. Whenever i have had a needto speak withsupport personnel they have been more than pleasent to seal with. Keep up the great workand supporting our pets!
5

out of 5

POSTED: | BY: Tamar Safreed

Excellent Pet Insurance Company

I've been a customer with VPI now known as Nationwide for almost 16 years, With my previous Maltese and now with current Maltese. Without exception all of the Customer Service Rep's are very caring and a truly pet lovers. One of the thing I find the best is the 24 hour Pet Help Line. That to me is what set's Nationwide a part from other companies. Also they have been around for many years on like others. I will recommend Nationwide to new pet owners. I proud to say I am a policy holder.
5

out of 5

POSTED: | BY: Melissa Enge

Peace of mind!

When my cat, Misty, recently started whining and shaking out of the blue, I called Nationwide's vethelpline right away (it was getting late on a Friday night). They suggested taking her in to see a vet, and we finally found one still open. She looked really bad! The vet did their thing and diagnosed her with some stomach distress, gave her medicine for the pain, and we got to go home. Misty recovered pretty quickly, thank goodness! Without access to the great advice at vethelpline, we may have waited longer and then had a longer recovery process. When it came time to submit the claim, the process couldn't have been easier! Send in the receipt -> sign up for direct deposit -> authorize refund -> done! I'm incredibly happy with Nationwide's service so far, and peace of mind means so much when it comes to your fur baby!
4

out of 5

POSTED: | BY: Glenn Arteaga

Delivers as promised but sometimes take a little long.

Nationwide delivers their reimbursements as defined in their contracts. I have no complaints at all. I only wish that the claims were at least looked at sooner. I had a claim not even looked at for a month and then told information was missing to process. This added another month to processing. If at least a review of missing information is done maybe within a week would be nice. Other than that I am perfectly happy. I think I have learned to submit my claims direct to Nationwide and not use the VitusVet app.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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