5
out of 5
POSTED: | BY: Michelle Verceles
Phenomenal customer service
Nationwide customer service is phenomenal. They are helpful, friendly, and shows empathy. My furbaby Lilo passed and I had to cancel her insurance . It was emotional on the phone and the customer representative comforted me. My other furbaby Stitch had surgery and I didnt know how the claims work, so customer service explained it to me in a friendly fashion and made sure all my questions were answered. I am happy to say, I am glad my furbabies have insurance and extra glad it is withNationwide. Thank you.