1
out of 5
POSTED: | BY: Emily
Very very poor and disappointing.
Because of a statement that I made that had no effect on the claim whatsoever and the condition my cat suffered I was declined the claim several times. I had to jump through loops to prove that a bladder obstruction was NOT a pre existing condition and had to call my VERY busy vet to write a letter to this disappointing excuse of an insurance company that I shouldnt be declined this claim and punished for using the resources given to me. Overall I will NEVER recommend this insurance company to anyone who want actual care of their pet or even mediocre. I am highly disappointed in you guys and will never give it another chance.