Nationwide | Pet Insurance Review

I would gladly pay $100 a month, per dog, and hope to never need to use this insurance. Since that is not the case I must say the coverage this insurance has for major medical is amazing and the turnaround time on payments works for me. I’m lucky in that my vet does the paperwork and submits the expenses directly to the company. This probably cuts down on payment turnaround time. Almost always I have reimbursement within 2-3 weeks.

This is the best pet insurance. Great customer service. Thorough claims processing. Overall outstanding!

Complex process... Too much time to receive payment ... Bureaucracy... Low value for the money... Received just small part of the expenses

We have had several vet bills for one of our dogs and nationwide has paid use for each one. It has been refreshing to get what you pay for with no issues.

I'm really upset that after years of being a loyal VPI customer and getting a great deal of financial help for both the big issues and wellness issues, I have gotten denied for more claims under Nationwide in one year than in all my VPI years combined. Additionally, I mentioned during one call that I was unhappy at the huge jumps in policy premiums on the accounts I've actually had to use for my pets. Again, the jumps were not as large under VPI, and this has become like people insurance: if you use it, you are penalized with higher premiums. It is noticeable on three pets where claims were made, but the increase was small on the pet for whom I've not made a claim in years. If not for the pre-existing condition clauses on other policies, I would be taking my business elsewhere.