3
out of 5
POSTED: | BY: Lisa
Claim processing time is too slow
I have been a customer for over 4 years and the time you take to process claims has doubled.
4.8
out of 5
Number of reviews 24,776
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Jose
Appretiated
Our dog Logan ate something he shouldn't have and we had to take him to the hospital. He ended up staying one night and having an endoscopy procedure to remove the object the next day. It was really costly. We put in our claim and honestly I wasn't expecting to receive as much back, but I was glad we received like around 75% of what we spend which really helped.
1
out of 5
POSTED: | BY: Grace
Claims need to be follow up many times in most cases
It seem like most of my claims need me to follow up and call someone. I have had your company for many years, it's time consuming to get claims paid. This last claim I was told no invoice yet their was an invoice. Your company is most difficult to work with. The only way my claims get paid is when I go to a supervisor, She always gets it done. The claim in question has not been paid
5
out of 5
POSTED: | BY: Shari
I have no complaints
Saydie has been insured by Nationwide for 9 years, and we have been satisfied for the most part.
5
out of 5
POSTED: | BY: Lloyd
Great Company and great no hassle claims handling
When you spend a lot for a pet insurance policy, you are always skeptical. I purchased their premium whole pet policy because I have Dachshunds. As I have owned several over the years, they have pretty much predisposed medical issues especially with orthopedics and skin rashes/allergies. One of my dogs in the past had an $8,000 pack surgery. With my new pups I made the decision to insure them. I have had several health and emergency events already at 1 1/2 years of age. To wit, they ate a pound of licorice pastilles. One of them had to have his stomach pumped and another time one of them ate some plastic; another emergency visit! One of them has already had skin issues. They were very expensive especially having to use an emergency clinic after business hours and specialists. I have to say I have never been denied compensation for anything due to what other companies categorize as "preexisting" and you will never get premium increases due to use of policy. There are however incremental policy premium increases for each renewal year but these are normal and customary in the industry but with Nationwide this is the same for everybody. This is the Cadillac. Look no further. My policies have paid for themselves not only in compensation but peace of mind. Thank you Nationwide!
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.