Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ruth

Good

Prompt, great communication, good follow up
1

out of 5

POSTED: | BY: Lisa stark

Rude and undependable

Was at the ER with my furkid and the customer service rep was difficult and finally got to speak to a manager or supervisor with the ER financial gal listening to entire conversation trying to help me. Phone was disconnected or she hung up. Never called me back even tho they have my number ObViously! I called back and they said she was “busy” and couldn’t take my call. Then to top it off the cost of this visit was not reimbursed but a small fraction. Absolute TOTAL rip off and so disappointing!!!! I am letting all my friends know if this experience and how it is not worth the cost or hassle. I called after 4 weeks when reimbursement claim was done and was told I could resubmit. I said when were they going to tell me about that option if I didn’t call yo ask. She said I would receive a letter. NO letter and about 7 weeks plus out.
5

out of 5

POSTED: | BY: Clebe

You really do care about the health & happiness of our animals.

Your claims service is prompt & fair. You explain the acceptance or rejection of charges in a clear & concise manner. Keep up the good work, Clebe & Lucy (Woof Woof)
5

out of 5

POSTED: | BY: William Notrica

Efficiency

Nationwide has handled my claims in a quick and efficient manner. Communication is very good explaining the progress of my claims. Would recommend them again and again.
5

out of 5

POSTED: | BY: Catherine Jamieson

Best Pet Insurance

We've had Nationwide (formerly VPI) for20 years. We've never ever had a problem! Easy to file, fast pay.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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