Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Barbara Toole

Timely processing

Claims were processed very timely; paid more than I expected for my pet's medical expenses.
5

out of 5

POSTED: | BY: Karen Zisser

Tommy is able to get great care.

Could not have done it without Nationwide. My cat Tommy is able to get great care that I otherwise would not be able to afford.
4

out of 5

POSTED: | BY: Jessica Gregory

Great service overall

Overall the claim process was easy. I did have a claim rejected stating it could not be easily read, though I did a screen shot of the actual invoice from the clinic, which was the same thing that had been submitted previously without issue. I did not like that I didn't get any response that the resubmitted version was acceptable so had to wait another month to see if it would go through. This was not a huge issue since it was a small bill, but I imagine I would have been more frustrated if it was a larger claim and I had to wait 2+ months to get reimbursement. I do find the claim process cumbersome on the Vitus Vet app. I also cannot select my vet clinic in the patient information section because it is not within the designated radius of my home. it does not allow me to choose any other way.
5

out of 5

POSTED: | BY: Kate Slyne

My claims ate handled quickly and easily.

Very happy with my service. Easy to file claims and am able to check on the status of my claims.
5

out of 5

POSTED: | BY: Kim Huston

Nationwide pet insurance 100% worth the cost

Having a new pet and a big dog at that, Nationwide Pet Insurance has been totally worth the monthly premium. Pet healthcare is as expensive as a normal person now and the insurance has really made keeping our dog healthy much more affordable. It has certainly eased our fear of doctors visits and the bills.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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