Nationwide | Pet Insurance Review

I find the reimbursement process takes extremely long, several times after 40 days I have to email customer service and ask them to process my claim for just routine check ups. I have other friends that use different companies and reimbursement doesnt take this long. Most likely will not renew next year.

I am so glad I have nationwide. Customer service is great and always helpful. Only complaint I have is that reimbursement for reoccurring claims takes a long time. My dog Is on prescription dog food and it takes about 6 weeks to get reimbursed. Other than that I am beyond happy with nationwide. I have referred them to many close friends and family!

I don’t know what we would do without our pet insurance. It’s always such a reflow if or when something happens. We don’t have to think about, “How will we afford this?” And that feeling is priceless.

Have been very pleased to have pet insurance - this is our first time with insurance despite having pets (cats and dogs) for over 20 years. We recently adopted two rescue dogs, both small (under 20 lbs) and about 5-6 years old. One of the dogs - Cookie - has had some pretty significant unexplained medical issues which have required a consult visit to the UC Davis Vet School. Nationwide has reimbursed us the amount described in our policy (90% after a $250 copay) for each of our visits. They also reimbursed at the same rate for prescription dog food (we have the wellness plan for both dogs) . Based on our experience, I would strongly recommend pet insurance AND Nationwide in particular.

I had signed up for pet insurance through nationwide when my dog was a little over 8 weeks old. I was hesitant on what plan to do but decided on the nicest one possible just in case. A little over two years into paying monthly for the insurance, my husband wanted me to cancel it due to money. We were fortunate to have not had any issues so far with our dog so he felt the insurance wasn’t necessary. I decided that I felt it was best to keep it though just in case. Well then about a month after that, our dog became extremely ill. We had no idea what was going on and had to undergo many vet visits as well as put our dog through many tests. All of the tests that our dog had to undergo were very expensive. After doing test after test and receiving no answers we then had to decide to put our dog through exploratory surgery which would then give us the answers we were so desperate for. Had we not had insurance I don’t know what we would have done because everything we did was so expensive. Words can’t even express how happy I was that I did not cancel the insurance. Keeping that was the best decision ever because without it we would of had a hard time affording everything we did. Thanks to nationwide our dog is doing so much better and we couldn’t be more grateful.