Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,417

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Melissa Barto

Easy Peasy

Submitting our claim was simple. I’m very happy with the service we have received & our puppies are only 10 months old, so we have lots of puppy years ahead!
4

out of 5

POSTED: | BY: Natalie Papandrea

I was disappointed to see the yearly cost go up over $300. this year which I thought was a really big price adjustment.

I have been very happy with Nationwide and their quick turnover with our claims for our Chloe who just turned 3 years old. I wasn't happy to see such a large increase in the cost of over $300 a year. I thought that was a little extreme.
3

out of 5

POSTED: | BY: Rachel D'Onofrio

Mixed Reviews for Nationwide Pet Insurance

Filing a claim is easy! However, the caps on common diagnoses (ear infection, kennel cough) mean that I am not reimbursed as much as I am spending. This is spelled out clearly in my policy... I will most likely be switching to Healthy Paws for my 6 year old pup because she keeps getting diagnosed with the same things each year.
5

out of 5

POSTED: | BY: Jeniffer Santos

Nationwide insurance is so efficient, makes submitting claims so easy. We are a happy customer!

We have been using NI for our pet insurance and we are very satisfied with this insurance company.
1

out of 5

POSTED: | BY: Kari

Poor customer service

I have 2 golden retrievers and pay good money for the best pet insurance including the wellness plan. In my 7 years with Nationwide I haven't taken advantage of the dental cleaning. I recently took my dogs in for an exam to check out their teeth. 1 dog has 2 chipped teeth and the other is fine and just needs a cleaning. The estimate is between $400-$600 for each dog. I called Nationwide to ask about what is covered and was not helped at all as they won't even look at the estimate. I am not going to pay over $1,000 for 2 dogs to get their teeth clean and/or extracted if i'm not getting reimbursed for at least part of it. Currently looking into other pet ins companies that will provide better customer service and actually respond to emails.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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