Nationwide | Pet Insurance Review

I have been a loyal customer for years now and appreciate the ease of the process and I also appreciate the help with the hefty vet bills. However, I have noticed that for Carter I am basically giving away money since he rarely goes to the vet. I know I’m paying for the security, but it would be nice if maybe there would be a discount for pets that don’t utilize the policy. With my other dog though, he has had issues with bladder stones which is ongoing and the policy has been very helpful. In my case though I think it would be nice and easy to have both my dogs on the same policy rather than having two separate policies. I would also like to express my concern with the fact that I have to front the cost of the bill, I think it would be quite nice if I was able to be cut out of the payment process and just have you reimburse the vet directly so that I’m not waiting around on checks. Overall I have been satisfied with Nationwide and I have had wonderful experiences with customer service except for one time which I’ll chalk up to the agent just having a tough day. I am going to reconsider keeping Carter on a policy since he has rarely used the service, however if I could bundle my two pets together on the same policy that would change things for me. I would like to speak with someone further about my review if possible because I do enjoy open dialogue.

Always prompt and great service.

I am very happy with the service nationwide is providing so far. It is made very easy to send in a claim and to get the refund back.

Appreciate that you would check how she is doing. Doing fine now. Siberians are STRONG

I bought this policy about 2.5 years ago when we got our first puppy. I was a little skeptical about how beneficial this would be, but I figured with the cost of heartwom, flea, and tick medicine, we would hit our deductible and then be covered if something unexpected came up. I have always had a great experience with this service as a customer. It’s easy to file claims, having reimbursements go directly into our bank account is nice, and any time I’ve had to call, the reps are very helpful and kind. Within the last year, our poor pup has been struggling with allergies. He got a few infections before going on daily Apoquel tablets. We even had to make an ER visit for the first time a few months ago. To say I’m thankful for Nationwide Pet Insurance now is an understatement!