Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,800

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tania

TOP, TOP, TOP! Prompt, courteous and helpful!

I’ve been in the pet business for over a decade and have researched many different companies for pet insurance. Nationwide is without fail the best pet insurance in the market because it gives you the most flexibility! In addition, their processing claims is quite fast, and every staff member is empathetic and kind. Highly recommend!!
5

out of 5

POSTED: | BY: Judith

Exceptional Service

Never a haggle, claims paid promptly, no complaints...and... my Golden is staying in good shape at age 13! I believe the wellness exams and her healthcare along the way has given her a very healthy life. Thank you for your service....and concerns.
1

out of 5

POSTED: | BY: Keith

disappointed in Nationwide Pet Insurance

very disappointed in service. I tried to upgrade my service for my one year old to the same plan as my other 2 year old pet (whole pet wellness). Only had one claim so far and I was honest and told them he was going to the vet for an ear infection check up. I was denied the upgrade because of a simple ear infection. Very disappointed and will be looking at other options.
5

out of 5

POSTED: | BY: Thomas

Easy claims submission and great turn a round in claims

Have had very little problems in the claims area. Angel, our dog, has had 5 surgeries on his knees and the claims were processed with no delay or questions. The remaining claims have been process fairly and quickly. We are glad to have the coverage. If there is any complaint I would like lower premiums and/or deductible, otherwise your policy is great.
5

out of 5

POSTED: | BY: Carolina

Great overall experience for a first claim

At first I had a little trouble with the online portal for the Nationwide pet insurance portal. I had not set up something to do with my pet, that I did not know to do in advance. So it would not let me process the claim online. I tried to trouble shoot, multi browsers etc. Finally, I did get someone on the phone and she told me how to email in my claim, and she explained what went wrong. This went smoothly! I was paid a very generous sum! And within only two weeks. Very transparent process! Really pleased! It's amazing how a routine set of injections can cost so much and I go to a supposedly lower cost vet, But NO not so low cost it would seem. I even did not do the stool sample as part of the routine checkup, as I was just trying to save money, and now I am wishing I had, as I bet my insurance covers it!

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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