Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,787

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Joanne

Thanks!

Thank you for providing pet health insurance coverage.
3

out of 5

POSTED: | BY: Jaclyn

Indifferent

The submission was easy and the time to approval for reimbursement was reasonable. However, the check has not arrived in over 2 weeks. I called and the representative told me I have to wait 21 days before they can cancel and re-issue. I explained this will accrue interest charges in my credit card and would like an alternate solution. She was extremely unhelpful and read to me the policy 3 times as if I did not understand. I was asking for a remedy to my concern but there isn’t one. There was no human thought process on how to make this right, how to address my concern. My suggestions were met with, “we don’t do that”. So what’s the point of this customer service, when apparently I have no choice but to wait? There wasn’t so much as an, “I’m sorry”. I’m sorely disappointed with the responses I received and I expected more from such a highly recommended company.
5

out of 5

POSTED: | BY: sharon

Efficient

Great service. Fast & efficient.
5

out of 5

POSTED: | BY: John

Fast claim

Claim was processed and paid quickly. Very pleased with the insurance.
1

out of 5

POSTED: | BY: S

I would never purchase a policy for any of my pets through this company again.

Our vet has submitted all claims for our dog's appointments. This insurance company has been a problem sense the beginning of August which is 2 1/2 months into our policy year. We have met our deductible right away and the vet is to cover 90% of the costs. Not all costs but most. This policy cost us 111.00 month and we are awaiting on at least $550.00 in reimbursements. The insurance company keeps asking for more of a description from our vet from the appointments and they get sent. However, they claim it isn't enough or haven't received any. The vet has proof of all submissions. This insurance company is delaying reimbursement for absolutely NO reason. We are very dissatisfied. Our vet has informed us that they have never dealt with a pet insurance company that is being this unrealistic.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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