Nationwide | Pet Insurance Review

We've had Nationwide for three years. Claims are paid quickly and deposited directly to our checking account. Policies are easy to read and understand, and customer service has always been helpful. The only reason we rated 9 overall was that they changed their plan pricing this past year making their wellness plan no longer cost effective. Their major medical plan was still a good compromise for us cost-wise though. Would (and have) recommended Nationwide to others looking for pet insurance.

Everyone is so nice when you call! They mail out the refunds in a timely fashion. They ask questions and care about your pet. So far been very happy with this insurance company.

Having Nationwide pet insurance on my dog has saved me money and given me a peace of mind on his wellness and unexpected vet care. Filing a claim is easy. Downside: online website is not user friendly and did not like the policy number changed upon renewal.

I am happy with the claim process and reimbursement is timely, but feel the cost of the premiums is costly for the average consumer

Working with Nationwide has been so easy. I was skeptical about getting pet insurance for my dog, because I have friends who kept telling me it was a scam. But if you read all the fine print and understand their pre-existing condition clause, then there are no surprises. My very first claim for my dog’s IVDD was approved within a month. Throughout the process, I was able to check the status of my claim online, and there was always a customer service representative willing to answer my questions and give me updates on what information they needed from me. I also received regular updates in the mail so I was never out of the loop. I know Nationwide is on my dog’s side. :)