Nationwide | Pet Insurance Review

4.7

out of 5

Number of reviews 25,788

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Anne

Claim submission is easy to use on the app

We have not had pet insurance with previous pets in the past, so this is my first experience with having pet insurance. I am pleasantly surprised at how easy it is to file a claim and receive reimbursement.
5

out of 5

POSTED: | BY: Jane

The system works well and with ease.

The system works well and with ease.
5

out of 5

POSTED: | BY: Katen

Excellent response time, online claim process quick and easy

Customer service excellent, ease of submitting claim online computer friendly , Claim response outstanding
5

out of 5

POSTED: | BY: Maria

Amazing customer service

Really, you answer claim so fast, so I love it
2

out of 5

POSTED: | BY: Julian

Tried to deny service on account of a supplement I was giving my dog, a totally bogus reason

My dog blew his ACL- he needed surgery. Nationwide tried to claim it was a pre existing condition because years ago I gave my dog glucosamine treats to support joint health. I had to go back and forth to get them to re evaluate. Then- I asked if they would cover the physical therapy that comes after the surgery- all I got back was a canned response that was not helpful. They just said you have to pay for it and submit it, our medical team needs to review it, we can't tell you ahead of time. This seems like pretty simple information to be able to relay to a customer but no, I just got a copy and pasted response that was less than helpful.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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