Nationwide | Pet Insurance Review

Every process of dealing with this company is easy. From paying your monthly bill to submitting claims to having to give more info for a claim is always painless. They process everything quickly and efficiently. Wish they would run my medical insurance!!

Within a few days I can see that a claim has been reviewed and ready for decision to be published. This is so important when we have to sometimes pay for medical treatments

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I love Nationwide pet insurance. Your customer service is the best. The only thing I don't like about Nationwide is I truly believe that the policy limits on most procedures and medical issues is set way to low. One of my dogs had a ACL repair last year and it cost me alot of out of pocket money. She still has not had the follow-up Xray because it will be out of pocket and I can't afford it. My other dog suffers from allergies and due to the cost of prescriptions he can not have one medicine that could help him.

We were in the hole about $2100 after an overnight vet ER stay. We were initially DENIED our claim because of a long-ago pre-existing condition. We were gutted, so I called the customer service line. The representative talked me through it, and revealed to me that we'd be able to dispute the pre-existing condition and then re-enter the claim. It all worked -- very easily, I might add -- and we got a large percentage of our initial claim back. Insurance is a tricky business all around. I obviously understand that it's in a company's best BUSINESS interest to deny claims, or reduce the amount awarded. But my interaction with Nationwide made me feel the opposite. After such a stressful experience with out dog, I got the feeling that the customer care reps were on OUR side. I was so happy things turned out as well as they did. I'd be happy to recommend Nationwide to anybody looking for an insurer.