Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 834

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Monica

Best Pet Insurance!!

Switched from a different pet insurance company and so very happy I did!! Customer service is excellent with Lemonade and the wellness exam option has worked great. Claims are paid quickly, and unlike other insurance companies, the policy deductible is not applicable for wellness claims. Policy cost can be adjusted based on coverage and deductible when you set it up so you can be sure it works best for your pet needs and budget. Highly recommend the wellness option and bills for annual visits will be reimbursed almost completely.
5

out of 5

POSTED: | BY: Michelle

It's easy and great service.

It's easy and convenient.
5

out of 5

POSTED: | BY: Ashley

Excellent

Excellent customer service, policies and turn around time on getting a claim filed. No complaints or worries about paying for my pet procedures and care.
5

out of 5

POSTED: | BY: Alex

Easy, quick claims, and fantastic customer support!

We adopted a puppy this year, and between regular wellness visits, a sensitive stomach, and a broken leg, we have had to visit the vet quite a bit. Lemonade makes it so easy to file your claims right from your phone, and the customer support team is unbeatable! I always get my claims processed quickly and I get reimbursed in a timely manner, which gives me huge peace of mind. Couldn’t recommend Lemonade enough!
5

out of 5

POSTED: | BY: FRANCES

Good price and prompt responses!

It's been a very good insurance so far! They are faster than any other dog insurance I have dealt with and their price is very competitire!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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