Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 818

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Cynthia Kay

Oh what a relief it is to have lemonade pet insurance.

My sweet poodle dog Kylie was involved in a car accident and needed emergency care asap. She had to have surgery the next day and several follow up visits. This was very expensive care she needed. Every person I dealt with Vanessa, especially Britni and everyone else were all so kind and compassionate about the incident. Thank you all for what you do. All the claims have been settled and Kylie is back to her ole self again. Happy running jumping playing. I can’t say enough about the customer service I received. Great job to all. Thanks again.
5

out of 5

POSTED: | BY: Steven

Amazing

Amazing experience so far with lemonade: these guys treat you as if they were your own family. They take care of claims so quick i was amazed. Thank you so much for everything !
5

out of 5

POSTED: | BY: Vickitta

Awesome service

I love how easy it is to make a claim and how quickly they are to help you. It seems like the more claims I do the faster they are at responding and I have had a great experience with them. I love it
5

out of 5

POSTED: | BY: Michael

Very easy process. Much cleaner than other insurance company claims

Very easy process, received funds quickly. Highly recommend Lemonade!
5

out of 5

POSTED: | BY: Katie

The best customer service

They are the best customer service.
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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