Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 818

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Annie

Simple process, great communication

Excellent!
5

out of 5

POSTED: | BY: Jessi

Super Smooth and Easy

Lemonade Insurance was super easy to sign up for online and filing claims is incredibly quick and simple. Would highly recommend. The quote was also the most affordable one I received after checking multiple options and was the most comprehensive for what I was looking for.
5

out of 5

POSTED: | BY: Lauren

Easy

Ive had a great experience with Lemonade so far ! It's easy, I get reimbursed quickly and how they say I am supposed to , and I haven't had any trouble yet ! Glad I picked Lemonade.
5

out of 5

POSTED: | BY: Joanne

A true insurance as was told when purchasing very happy

Very happy with this insurance I tryed others I was paying the premiums and wasn’t getting nothing in return until Lemonade company came along straight from the beginning I was getting reimbursed and continue to do so very happy very recommendable
5

out of 5

POSTED: | BY: Susan

We have tried others! Don’t! Lemonade is it!!!

We have 2 households insured with you. Our last insurance was poor but we learned. We kept it for the golden due to preexisting but added lemonade. All other pets/service animals have just lemonade and we are thrilled. Pays so fast. We highly recommend the few extra pennies for the maintenance added extras offered. Pays routine medical! Worth every penny. We did discover sadly necropsies and cremation are not covered but at least we know the cause of untimely death of 6 year old Precious Boy! Acute severe asthmatic attack. And lemonade would have paid monthly asthma injections had we known how severe it was!

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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