5
out of 5
POSTED: | BY: Mars
Dependable
They’re very easy to use and understand. Really fast service with my claims and super nice staff. I have both my pets insured with them.
4.8
out of 5
Number of reviews 827
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: JoAnne C
Pet care is excellent and student Vets do a great job
I am just getting accustomed to filing claims. And I’m beginning to learn what is covered and what is not. That will make filing claims easier to submit and understand reimbursements.
5
out of 5
POSTED: | BY: Gwendolyn
Awesome service.
Filed my first claim, filed on line took just a few minutes, claim was approved within 5 min after I filed and my reimbursement was in the bank in 2 days. I wish every insurance claim was this simple. I was so impressed with Lemonade for my pet that I got my rental insurance thru them as well.
5
out of 5
POSTED: | BY: Martha
Thank you!
I love the fact that their Customer Service Reps actually know what is going on with a policy, rather than getting the run around to get a simple question answered!! Overall I am very happy with Lemonade in all ways!!
5
out of 5
POSTED: | BY: Alex
Super easy. Money in the bank.
Easy to step through the process, upload the correct documents, and get reimbursed. Exactly what I'd expect!
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet