5
out of 5
POSTED: | BY: Natisya
Best Insurance Company Ever!
Lemonade insurance is by far the best insurance I have ever had! I started with their renter's insurance and I was so happy with their customer service and their turnaround time for claims., that when the Pet Insurance became available, I knew I had to switch over and add it to my insurance bundle.
My dog became very ill one night where we had to take him to the emergency hospital after-hours. The veterinarians had to do an exam, run blood work, use the x-ray machine twice (once initially and once for a follow-up), give him medications, an IV, and so much more. It was obviously a stressful situation with my poor pup but I felt comforted knowing that I was backed up by Lemonade's Pet Insurance. Once I filed my claim, I just needed to provide the medical summary and the invoice that was provided to me from the animal hospital. My claim was approved and the money was in my account 48 hours later. I only had to pay my deductible and the exam, which is not covered (but that is transparent in covered policy document they provide you when signing up).
I have had other Pet Insurance companies and their customer service and resolution time takes much longer, with coverages not being transparent so you have to pay much more out of pocket. Lemonade's monthly rates are very competitive and their customer service is superb. I 100% recommend using this insurance company.