5
out of 5
POSTED: | BY: Michael
Lemonade comes through consistently
Lemonade has been consistently easy professional prompt courteous and concerned
Bottom line they pay claims quickly and with ease
Highly recommend
4.8
out of 5
Number of reviews 834
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Robert
Very easy and fast response to claims
The process to get insurance and make my first claim was fast and easy. I was reimbursed for the shots my pup got in 5 min. I feel very confident that Trixie will be well protected in the future.
5
out of 5
POSTED: | BY: Kelly
Simple
This policy is easy and less stressful on me financially-claims are paid almost immediately (which I love!) so all I have to concentrate on is loving and giving the best care to my 4 legged child.
5
out of 5
POSTED: | BY: Robin
Amazing! So easy to use the app
Lemonade is so easy to use. I submitted my bill and they reimbursed me immediately.
5
out of 5
POSTED: | BY: Brittan
Understanding and helpful claim agents
I submitted a claim for my pets vestibular disease over a month after getting it sorted and they had no problem with the claim being delayed. After submitting the claim for the first appointment I was able to submit the next five appointments over email and had they whole claim processed in under a week. The agent I worked with was helpful and caring and made sure that my claim was processed quickly and efficiently.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet