Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 830

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Steve

Great, compassionate customer care

I spent a lot of time "googling" and researching pet insurance companies after adopting a rescue dog a few months ago. I am so glad that I found Lemonade. My plan is affordable, and the Lemonade team is professional, compassionate, and takes the time to explain things clearly. I've had 2 claims in the last 3 months and so far I am very happy as is my pet dog! I've already recommended Lemonade to some people, most recently to the technician who works with my dentist. In fact, I made my recommendation during a root canal procedure!
5

out of 5

POSTED: | BY: Natalie

Lemonade makes submitting claims and getting reimbursed so easy!

Lemonade makes submitting claims and getting reimbursed so easy! The support agents are always so helpful and I love their periodic check ins after submitting a claim. I wish that health insurance for humans was this simple!!
5

out of 5

POSTED: | BY: sdf

Painless Claim

Claiming process is very painless. Only problem is sometimes it takes very long. Most of time it's quick
5

out of 5

POSTED: | BY: yuri

My first pet insurance for my 2 babies!

It was my first time having pet insurance. I also have their renters insurance and I'm so so satisfied with them and have peace of mind with them. After the vet visit, they approve the claim within 1-2 business days and they're super friendly and walk me thru every single thing on their policy. Especially an agent named Michele cared about my pet's health and worked so hard to get my claim approved on the same day. I'm 100% satisfied with their insurance when it comes to preventative care but I just wish they have more coverage for dental!
5

out of 5

POSTED: | BY: Perla

Great service

Amazing coverage and response
Please leave a review

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
Provider website

Get a quote today

Leave a review