5
out of 5
POSTED: | BY: Lisa Lively
Excellent
Excellent customer service! Claim filing is very easy and addressed quickly. So far I’m very pleased with this company!
4.9
out of 5
Number of reviews 776
Updated: November 13, 2023
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Ruben Austria
Best pet insurance
Friendly staff. Ease of filing claim. Fast response and reimbursement. Explains every detailed of what is covered in Maya's insurance or not.
5
out of 5
POSTED: | BY: Kierstan Alex
Fast
Great 1st experience my claim was processed so fast.
5
out of 5
POSTED: | BY: Mercy Chiu
So glad we signed up!
We have been quite pleased with Lemonade pet insurance. We took a chance to order it because we are first time pet owners and didn't know if it would be worth it. Lemonade was the best in terms of cost value and ease of ordering. We had our little guy for less than a month and had an accident (he swallowed something he wasn't supposed to) and off to pet emergency we went. Thank goodness we did not have to worry about the exorbitant costs ON TOP of the health of the pup because Lemonade covered 80%. Trust me, it is one less worry when you have pet insurance since these furry guys can be so unpredictable. For a very nominal cost/month, we are glad we went with them. It has already paid itself off for a few years and the ease of handling it via app/email was beyond helpful.
5
out of 5
POSTED: | BY: Nathaniel Hyatt
Efficient
Lemonade is fast, easy, and efficient. Love the user friendly modern app.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet