5
out of 5
POSTED: | BY: Devionna Barnes
Easy!
I'm very happy that I came across lemonade, filing a claim is very simple, fast, and easy. I would definitely recommend lemonade to my family and friends.
4.9
out of 5
Number of reviews 797
Updated: May 29, 2024
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Maria Yepez
Best decision after adopting Lucy
I decided to get pet insurance with Lemonade because of the great experience I had with my renter's insurance. I had already used it three times and the whole experience is worth it, the customer service is great and the UX of a claim is great.
5
out of 5
POSTED: | BY: Amy W
Super fast, convenient
I chose Lemonade because my renters insurance is through it, so I figured it’s easy to bundle and I got a 5% discount. I’ve had to use the claim system twice so far, and both times were so easy and fast. The app makes it easy to do everything at once. My only slight complain is they don’t always tell you what parts they aren’t covering, and you have to ask more about that. But they refund my money so quickly (literally the next day) and have very nice customer service. 10/10 would recommend
4
out of 5
POSTED: | BY: Erin Fenton
Easy service, wish it covered more
Lemonade is super easy to use, quick to sign up and submit claims, and the app is user friendly! Customer service is top notch!
5
out of 5
POSTED: | BY: Ziad Ghossaini
BEST Customer service Ever
Best customer service ever , they really care . very professional and understanding , easy to file a claim and understand what is covered and not , quick to respond to claims and questions . highly recommend this service to new pet owners . you can call and actually speak to them live .
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet