Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 766

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.4
  • 4.7
  • 4.9
  • Count
  • 20
  • 108
  • 766

Updated: November 13, 2023

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Nick Parker

Easy claims, great customer service and response on claims

Quick and easy process to get coverage, quick response on claims and very easy to file.
5

out of 5

POSTED: | BY: wendy crispe

Great service

What great services. My new puppy has been back and forth to the vet for shots and whatnot and the staff has been wonderful guiding us through the process. Tysm
5

out of 5

POSTED: | BY: Esmeraldo Esposo

They took care of my Lucky!

our case worker Emilly was FANTASTIC. she would respond to each email within minutes and was very passionate about what she is doing and was doing her best to take care of Lucky. They really care about your pet. they way they acknowledge your pet in emails or call themselves champion for your case rather than customer service is all ++++. Best insurance for dog I ever had, I had tried many other pet insurances before for my prior pets like VPI and .... but this people know what they are doing and they actually care about you and your pet.
5

out of 5

POSTED: | BY: Melissa Robinson

AMAZING piece of mind!

I'm so glad I did this, such a great piece of mind to have for my pet AND payout was easy and quick. LOVE LOVE Lemonade!!!! :)
5

out of 5

POSTED: | BY: Claudia Fosher

Covered us during a stressful time!

Our pebbles got hurt while playing in the woods and suffered a large laceration. She needed to be hospitalized for 10 nights and needed multiple medications. Lemonade accepted my claim without question and paid me within a matter of days! So happy I decided to insure my pups.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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