5
out of 5
POSTED: | BY: Sherry
Excellent Service
Excellent customer service
4.8
out of 5
Number of reviews 818
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Clive
Easy & No Stress
Great experience overall
5
out of 5
POSTED: | BY: Sean
Very straightforward and easy claim process
I looked over many pet insurance companies. I felt Lemonade was the best because I already use them for my renters insurance so I would receive a discount from that. I also love their app integration for their services. It makes it so easy to submit a claim. I already submitted for my dogs annual exam and literally was reimbursed within less than 5 min of submitting.
3
out of 5
POSTED: | BY: Luka
Insurance Price - Reimbursement ratio is not too good
I thought I had the best insurance available for the non-emergency stuff, but it covers fraction of vax costs and vet visits even if they are preventative. Otherwise, their tech works flawlessly, I got claims approved in like 7 seconds.
5
out of 5
POSTED: | BY: ALLAN
Thumbs up
A
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet