5
out of 5
POSTED: | BY: Ellen Brubaker
Good insurance
I have never had a problem with Lemonaid insurance.
4.9
out of 5
Number of reviews 774
Updated: November 13, 2023
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Stephanie Rosner
Amazing customer service and worth the money!
Lemonade has the best customer service. Everyone is so kind and responsive. I met my deductible after one visit to the emergency vet for my dog Perri filing the claim and then another claim after was so easy and I got 80% of my money back.
5
out of 5
POSTED: | BY: Gillian Lanni
Amazing Services with Peace of Mind
Lemonade has taken the scary business out of owning a pet. For a minimum monthly fee I hve thenpeace of mind knowing my puppy is insured and most claims are paid almost instantly! We love our pets as much as humans so it’s great knowing I can get my pet the best treatment available without breaking my bank
5
out of 5
POSTED: | BY: Gerald Politano
Very satisfied
Never heard of Lemonade Insurance before, but after some research and comparison shopping, it was hard to beat the plans and premiums offered. The website is not only simple to use, but whimsical and well documented. Likewise, it's been a pleasure interacting with staff who engage with a great attitude and care for the customers.
5
out of 5
POSTED: | BY: RICHARD BAXTER
It really works! Easy, easy, easy.
I was skeptical of "pet" insurance and paying anywhere from $30 to $90 or more per month (depending on your coverage amounts) for my new puppy but my daughter swore that the next time she gets a dog she is DEFINITELY getting insurance, so I looked in to it. I found Lemonade Insurance. Reasonably priced for pretty good coverage so I signed up. In 2 months I have already met my deductible and have begun getting reimbursed. I honestly never thought I would even make my deductible but a little case of diarrhea and a some kind of insect bite was all it took. Claims are filed easily via their app and emails from Lemonade keep you posted on your claim. I did have 1 claim that took a little longer than the others that I did contact them about, no big deal, it just took a little longer for whatever reason.
I am a convert to pet insurance and I recommend Lemonade!
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet