Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 827

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Jolene

Lemonade saved the day

When Naira was bit by another dog resulting in a broken leg, Lemonade came to the rescue. It’s bad enough going through something so traumatic but then having to deal with filing claims and costs which add up very quickly can cause so much stress. Lemonade took the stress out of filing and paid claims very quickly! Leaving me to concentrate on getting my pup well. The customer service is also outstanding! They responded quickly so I always knew what was going on or if I needed documentation I didn’t initially provide. Lemonade will really save you in this time of need. After my experience I truly believe EVERY pet owner should be insured with Lemonade!
5

out of 5

POSTED: | BY: Amy

Amazing Service

I'm amazed on how easy it was and how fast my refund was added to my account. Thank you Lemonade!
5

out of 5

POSTED: | BY: Annette

Easiest Insurance claim ever!

My dog is a Springer, so is a spaz. He managed to have 2 claims within 2 weeks. An ear infection and a substance ingestion! The claims were so easy to submit, and it was great just grabbing him and taking him to the vet hospital knowing he was covered! He's a good boy, just does bad things!
5

out of 5

POSTED: | BY: Jasen

Great prompt service

Lemonade is a pleasure to deal with.
5

out of 5

POSTED: | BY: Shal

Love, Love, Love!

When I signed up for pet insurance for my fur baby I was expecting high prices and a crappy policy with hardly any reimbursement following costly puppy immunizations . However, this company by far is the best pet insurance policy I have ever had. From the application process all the way to the claim process was so effortless, transparent, simple, and quick. Receiving my reimbursement for my claims were even quicker. The customer service so far has surpassed my expectations and I look forward to obtaining more products Lemonade Ins has to offer!!!! No complaints whatsoever!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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