5
out of 5
POSTED: | BY: Brittin Thomas
Love this pet insurance! Such a good decision.
First of all, so glad I decided to get pet insurance. It earned its worth within 2 months when our puppy, Pretzel, got unexplainably very ill. The price is very reasonable (so much less than I expected!). The customer service is phenomenal— they are fast, super friendly, and easy to communicate with. The app makes it insanely easy to make a claim & is user friendly. The only things I don’t love are: having to record videos of yourself explaining what happened (personal opinion; I just don’t like it) and not having better rates for multiple pets. Overall, I am glad I went with Lemonade & am thoroughly pleased with them thus far.