5
out of 5
POSTED: | BY: Hannah
The customer support was great
The customer support throughout the process was very helpful. Danya kept me informed throughout the entire process and was always available for questions.
4.8
out of 5
Number of reviews 830
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Dylan
Above and beyond
Our poor puppy has been through the wringer since we adopted her. Luckily, we had Lemonade Insurance. We have had to file a lot of claims and she is finally doing well! Everything I submitted to Lemonade was clearly explained as to why things we and were not covered. It felt very fair and I would recommend them to any new pet owner. I had a few extra questions about our policy and I got a friendly phone call to clarify our plan. Nothing but great things to say about Lemonade. Thanks y'all!
5
out of 5
POSTED: | BY: Rebecca
Easy, paid out what they said they would. Over 2k so far.
They paid for my cats thyroid treatment. It never took more than a week to process a claim.
5
out of 5
POSTED: | BY: Virginia
Quick and easy!
It was quick and easy to download and then download the app. When I had my first claim it was a breeze!
5
out of 5
POSTED: | BY: Catherine
Fast & Affordable
Vey pleased with Lemonade Insurance! Affordable rates, adjustable plans, and fast claim reimbursements. Would definitely recommend!
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet