Healthy Paws | Pet Insurance Review

A colleague at work convinced me to get dog insurance when we got our puppy, but I was hesitant; I just couldn't imagine we would need it, but I'm so glad we decided to do it. Thanks to Healthy Paws, we were able to afford our 10 month old puppy's surgery for a bone disease. We wouldn't have been able to make it work financially without the insurance. I'm not sure what we would have done, honestly, and I don't even want to think of what the other options would have been. They paid the hospital directly, and it all went very smoothly. No issues whatsoever. They even emailed to check in on her a few weeks afterward to make sure she was healing okay(she's doing great btw). Thank you Healthy Paws!!!

We have had several french bulldogs in our family over the years and have tried various pet insurance companies. For the latest dog we tried Healthy Paws based on a referral from our breeder and have never been happier. Claims are paid quickly, the app is super easy to use, and they "get" that owning a frenchie means that you may have more claims than the average pet. We're very happy with their service and can happily recommend them for peace of mind and coverage of those surprise pet emergencies.

We did a lot of research for our giant schnauzer, Greg, when choosing pet insurance. We landed on Healthy Paws after a few people we knew recommended it and reading great reviews on the company. It was the best choice we’ve made with our pup so far. He’s very mischievous and somehow lands himself in the puppy hospital every other month. Healthy paws processed the claims quickly and has never pushed back about the services he receives when it comes to paying for his vet bill. Healthy paws differs from other pet insurances in the way that they do not require a second vet’s opinion before a service is rendered, has no maximums, you can go to whichever vet you please, and has no complex spread sheet you have to read when trying to figure out what they will or will not cover. If you don’t think you need pet insurance you will surely regret it. Healthy paws has paid thousands of dollars of vet bills for us and relieves any stress associated with money while in an already stressful situation when your pet is sick. We don’t normally do reviews often but I honestly feel so strongly about this company we chose to!

Healthy Pets insurance was there when I needed them. My sweet dog Mollie, became very ill. It was comforting to know that the necessary testing and medical treatment she needed would not be hindered due to the financial cost of care. My claims were immediately handled and my reimbursement check was received within a week. I also received a sweet follow up email from Healthy Paws to see how my sweet Mollie was doing in her recovery. I am so glad I found this pet insurance company for my fur babies!

Don't use them. They fight you on everything, don't include any explanation and try to short change you at every turn. I signed up for $52/month, $250 deductible, 80% reimbursement policy. I thought it was pretty expensive but if she has to go to the pet hospital I thought it would be worth it. Three weeks after my insurance started, my puppy started pooping blood so we took her to the ER. Between the intro exam, that visit, and the follow up, I spent $835. They reimbursed (against deductible mind you) $114. They provided no notification of this, but when I dug into the claims and then called, they said the ER visit was due to "pre-existing" conditions. I canceled my service and I recommend you don't sign up with them. Not worth it.