Healthy Paws | Pet Insurance Review

I had to get a new credit card and after ONE MONTH they cancelled my policy for non-payment. I had an email address on file I don't use frequently. Other than that they made no reasonable means to get in touch with me about it. No phone call or mailings. It was all pretty secretive. I found out that I was dropped after filing a claim for $1400. Thanks Healthy Paws. You guys are the scum of the earth.

I am sooo grateful that I got Healthy Paw insurance for my Lamont as a puppy. It’s been a literal lifesaver, and HP has been a big part of that. I can’t imagine the difficult choices families must make when a pet gets ill or injured. The website for claims is quite simple and the client service folks really care about your pet. I refer everyone that gets a pet to Healthy Paws!

I am sooo grateful that I got Healthy Paw insurance for my Lamont as a puppy. It’s been a literal lifesaver, and HP has been a big part of that. I can’t imagine the difficult choices families must make when a pet gets ill or injured. The website for claims is quite simple and the client service folks really care about your pet. I refer everyone that gets a pet to Healthy Paws!

I've been working with Healthy Paws since August on a simple skin condition claim. They required 3 years of back records that my vet could not fax. They had to be mailed, so they closed my claim. They have now received the paper records, but I have contacted them 2 times to reopen the claim, but I can't get a response from the Appeals or Help email address. My first claim with them was excellent, but this recent experience has been a huge disappointment.

After having several Huskies over time, I realized it was important to have insurance to cover the more costly and immediate episodes that affect our pets lives and the cost associated with those episodes. Over time, Healthy Paws was always prompt with reimbursement and communication and this summer was the real test when my Husky was over vaccinated. I asked the doctors and specialist to do all they could to save her, all the while hoping Healthy Paws would be there to put the economic side of the equation out of the question. Ultimately, i did lose my beautiful girl Liza, however, Healthy Paws did follow through as promised and assured the peace of mind to know you can do what needs to be done to try and save your loved one! I will continue to use them for my other Husky (Bandit) and have complete confidence with Healthy Paws.