Healthy Paws | Pet Insurance Review

Healthy Paws was the best partner we could have had for all the years we had our Old English Sheepdog , Gracie. They really cared about her health, always checked to see how she was doing. They paid every single invoice without ever a question, they paid the bills....within days. Healthy Paws made some of the most difficult times easy to deal with. I could never imagine having a pet without Healthy Paws...and I’ve owned dogs for 45 years.

I cannot show enough gratitude for Healthy Paws service (within 2 days my claims were directly deposited in my account) but especially for their policy of covering EVERYTHING and ANYTHING my dog Maisie needed before her ACL surgery (months of chiropractic treatments, joint supplements& pain relief) and then every single line item on the specialty hospital bill for the surgery was covered without question. Pain medication being compounded was never questioned. Expensive digestive supplements and refrigerated probiotics were paid without question because she got diarrhea after surgery. I have had coverage over the eyars from two other companies and there was always more than one charge they refused to pay. Healthy Paws is the oppsoite. They seem to embrace anything that can help the ept. I even had to order a joint supplement (Dasuquin) from walamrt onlien pet RX because the one from the veterinarian was on backorder- and even that bill was promptly paid, too. I would have been in serious financial debt if I didn't have 90% coverage from Healthy Paws. Now all I have to worry about is getting Maisie back on all 4 paws and feeling good. Oh, and they will cover the PT visits when she is stronger, and her ongoing monthly chiropractic bills. It's a miracle!

The best!! I have only had positive experiences! Claims are processed quickly and reimbursements are in the account within two days!

Healthy Paws is the best! My 3-year old dachsund mix (probably terrier), Lyle, ruptured a disc and had severe spinal trauma a little over one month ago. Though the injury is typical of dachshunds (long backs, short legs, fearless jumpers), she was young to have it happen. It paralyzed her from the waist down. She had surgery that, with the hospital stay and all the other associated expenses, cost ca. $15,000. Healthy Paws paid 80% of it, and did so within days of my submitting the claim. For the last three weeks, she has had rehab 3x a week. Each visit costs $220, and, again, Healthy Paws has paid 80% of it (and will continue to do so as long as Lyle needs it). Their customer service representatives are super friendly, helpful and kind, and their claims department patiently answers all questions and gets reimbursements to us in a timely fashion. All that is so important when you have a beloved pet in pain and in need of intense care and you are emotional and trying to sort through the complexities of pet care and insurance. Lyle has gotten stronger since beginning her therapy, and though paralyzed from the waist down with no control over her legs (or bladder or bowels) when it started, can now stand on her own and even stand up. The therapist is very hopeful that she will walk again! We're so grateful to Healthy Paws, because we never could've afforded the entire cost of either the surgery or the therapy, and would have had to let her go. Now, thanks to Healthy Paws (and marvelous veterinary care and the determination of our fierce dachshund who won't give up), chances are good that she'll regain control of her back legs and walk again. We owe them an enormous debt of gratitude.

I am so happy that we got Healthy Paws pet insurance when our dog, Lyle, came into our lives a couple of years ago. She is a healthy 3-year old dachshund mix (probably terrier) that a little over a month ago ruptured a disc and consequently suffered severe spinal trauma that resulted in paralysis from the waist down. She had surgery two days after the trauma; together with the hospital stay, medications and other various expenses, it cost ca. $15,000. Healthy Paws not only paid 80% of that, but since then has reimbursed us for 80% of her (fairly expensive) rehabilitation. She sees a specialist in canine rehab 3x a week, who does massage therapy, exercises, acupuncture, laser therapy, vibration therapy and other assorted things at the cost of $220/session. It is worth every penny, but we in no way could’ve afforded Lyle’s surgery or rehab costs on our own and would’ve had to let her go. Now, a little more than one month after the surgery, Lyle has gone from being completely paralyzed from the waist down with no control over her rear legs, her bowels, or her bladder to being able to stand on her own and even to standing up on her own. The prognosis for her walking again is good! We have found the customer service representatives at Healthy Paws incredibly friendly, empathetic and helpful, and those in the Claims Department patient, responsive, and prompt in their reimbursements. All this is so important when one’s pet is in pain and you are trying to move as quickly as possible to get it the care it needs to improve chances of recovery. We owe a tremendous debt of gratitude to Healthy Paws, as well as to the marvelous veterinarians Lyle has had and to Lyle herself, who is incredibly tenacious, stubborn and determined (sound familiar all you dachshund owners?). If any dog can walk after such a trauma, it will be Lyle, but only with the help of Healthy Paws and her caregivers.