1
out of 5
POSTED: | BY: Jason
Increased rates 33% during COVID, says too bad
I've had Healthy Paws Pet Insurance for my dogs for almost 10 years now; Stella was, and Luna is a part of our family. It's important that they get the best care without worrying about the financial impact if they got seriously hurt or sick. While literally every other insurance company (from health to auto and home) is sending their customers REBATES and rate reductions, Healthy Paws is INCREASING Luna's rate by $10/month (up 33%!) (No claims, by the way) Their response is that it was a rate increase across the board in NV, approved before COVID ever hit and there's nothing they can do. I call B.S.. COVID happened and people and business have to ADAPT to the reality of the world. So they just lost a 10 year old customer to Lemonade pet insurance, who is giving me better coverage at a cheaper price than Healthy Paws BEFORE the increase. Screw you, Healthy Paws, for screwing your customers with an obscene 33% increase in premium cost during this time of national emergency.
Read more on Trustpilot