Healthy Paws | Pet Insurance Review

One of the first things I did when I got my Lab puppy at 8 weeks was sign up for pet insurance. Having researched different insurances I landed with HealthyPaws because of their good sonsumer rarings, competitive premiums and website user friendliness/interface. I have never regretted this decision. The premium has climbed significantly in the 8 years since I have been a member, but my Lab has gone through an array of health issues since she was a puppy - chronic stomach issues, two knee operations and kidney disease to name a few - and HealthyPaws has saved me thousands of dollars despite the monthly premium payment. Their claims submission process is simple and straight forward, their claims department immediately confirms receipt and the review and processing time is very prompt. A detailed explanation of benefits and reimbursement follows within a matter of days. Their customer service phone support has also been outstanding, helpful and friendly. I recommend Healthy Paws to anyone looking for dog insurance, in particular if you have a young puppy with no pre-existing conditions to maximize the benefit.

One of the first things I did when I got my Lab puppy at 8 weeks was sign up for pet insurance. Having researched different insurances I landed with HealthyPaws because of their good sonsumer rarings, competitive premiums and website user friendliness/interface. I have never regretted this decision. The premium has climbed significantly in the 8 years since I have been a member, but my Lab has gone through an array of health issues since she was a puppy - chronic stomach issues, two knee operations and kidney disease to name a few - and HealthyPaws has saved me thousands of dollars despite the monthly premium payment. Their claims submission process is simple and straight forward, their claims department immediately confirms receipt and the review and processing time is very prompt. A detailed explanation of benefits and reimbursement follows within a matter of days. Their customer service phone support has also been outstanding, helpful and friendly. I recommend Healthy Paws to anyone looking for dog insurance, in particular if you have a young puppy with no pre-existing conditions to maximize the benefit.

Thank goodness we finally decided to insure Emmy, just months after we did, an extended (and expensive) hospital stay became necessary and Healthy Paws has been great, they have covered everything they said they would, and reimbursement has been quick. I had a minor issue with a claim and when I called customer service it was resolved quickly and kindly. We have a friend who is a vet and she has used Healthy Paws for years for her dogs; she is the one that referred us, and I am so glad she did!

I've had a great experience with this company. During a stressful time with an injured pet, it's great to know that you're covered AND you will get paid out quickly. After 2 years of no emergencies with Phoebe, she unfortunately had 2 unrelated and EXPENSIVE emergency visits to the vet this month (sliced paw pad on a rock & swallowed a sock 3 weeks later). The first claim was so easy - and we were updated on the status each day (including saturday and sunday) and i received a check in the mail on the 3rd day! In her 2nd emergency, i was panicked that it might not get covered since we submitted a claim just a few weeks before. I shouldn't have been worried - the claim went through and was accepted and paid out within just a few days (which was a relief bc the bill for this one was almost 3000!). They were friendly, quick, easy and reassuring. Not only did they not give me a hard time with the 2nd claim, like i worried - but they followed up to make sure Phoebe was ok and healing well. It has been a really great experience. For a while, i was wondering if insurance was even necessary since i had it for 2 years without needing it...but this month PROVED how crucial insurance was and i was so thankful to have them on my side!

Our little poodle Millie jumped off bed and broke her front leg in Aug. We took her to ER at that day and scheduled following surgery and weekly review for her. Each time when we submitted claim to Healthy Paws, we can get very quick response (around 3 ~ 4 days at most). We once worried that ER fees & sugary fees (thousands of dollars) may need a long time to process and we might miss the card payment date. But it turns out there is totally no basis for that concern. We will definitely keep using Healthy Paws and recommend their team to our friends who have a pet : )