Healthy Paws | Pet Insurance Review

I cannot say enough great things about my experience with Healthy Paws. Once I adopted my cat, I knew that getting pet insurance was going to be a no brainer for me. I never wanted to be in position where I’d have to make difficult decisions based on financial circumstances, and Healthy Paws has provided me with peace of mind. After adopting my cat Lilly in 2016, I immediately enrolled her after an exam, which showed she was in optimal health for an adult cat of her age. But a year or so later she developed early onset kidney disease and requires extensive diagnostics on a yearly basis. My policy has covered everything that she's needed with the exception of exams and her specialized food. And while the bills pile up initially, I'm just so thankful knowing that when I see that initial total, I'm going to get back 90% of the cost. The process is hassle-free for me and my veterinarian. After the initial exam, there is no excessive paperwork or pre-approvals. It's as simple as uploading a PDF or photo of the invoice and waiting for the reimbursement check to come in the mail, which I’ve usually received within 7 to 10 days. I've only had two occasions where I've needed to contact customer service at Healthy Paws and both times I was met with courteous and knowledgeable representatives who answered my questions and concerns. I can't speak to everyone’s experience and circumstances, but if you read the fine print and know what your policy includes, then there should be no surprises.

My dog has been diagnosed with an autoimmune disease affecting her eyes and it has been extremely challenging to manage multiple doctors, tests and drugs over the past 5 months! Healthy paws has made it easy for me and has taken a huge burden out of my back when dealing with all this!

My cat had ingested a foreign body but there were complications during the surgery. It was a week long process of not knowing whether he was going to make it, and each day was costing thousands of dollars. Healthy Paws was so compassionate on the phone. I felt like they really cared and were making sure that the monetary issues would not be a factor in determining the level of care he received. He’s home now, happy as ever. And I now whole heartedly recommend Healthy Paws to every pet owner I meet. You never know when it may save their life!

Healthy Paw is so wonderful! My 2 year old husky/shepard got bit by a rattlesnake while at my mother in law's ranch, and then a few months later needed emergency surgery for an unrelated reason. In both instances Healthy Paws was so helpful. Their process to upload invoices for claims is so easy and if they need further documents it is such a smooth process for the vets to submit. I received both reimbursement checks in a very timely fashion, and they even checked in about Clover's surgery. I am very happy with Healthy Paw and am glad to have them for my pups

they have raised their rates TWICE now since I've been with them. in les than 4 years. One of my six cat-children gets chronic UTIs and is prescribed orbax and then acepromazine, amitriptyline, or valium 9usually valium because the results are immediately and he will go pee without straining or crying) to relax his urethra from spasm so he can pee. My doctor has written a note I have to send to HealthyPaws EVERY TIME he goes thru a UTI. Could the put it in my fiel? Heck yes. Do they? heck no! Being that it's chronic and ideopathic this is frequent, other than booster shots and checkups that is suually why he goes to the doctor. But because valium and amitriptyline are also used as "behavioural" drugs HP won't cover it without a struggle. What behaviour am I trying to alter other than a blocked urethra that cost 550$ at the emergency vet (over an hour away) for overnight sedation and catherization then $300 at my regular vet for followup the next day? The kicker is the valium is a controlled substance so the doctor gives me only 8 pills (he takes half). It's FIVE FLIPPING DOLLARS. The ace is $7, and I get a month supply amitripyline for under $10. So they are just nickel and diming a covered expense. So a claim that is $0 for exam+60 for liquid orbax OR $30 for tablets+$5 for valium+$25 for onsior ($100~$130) VS blockage that would cost $850 <--cathertization only, not emegerncy surgery they find every way they can to NOT cover expenses then haev the gall to raise rates twice, The cats that aren't dinged with "preexisting condtions" I will move before the rates go up. To raise rates during a pandemic. HealthyPaws are lowlifes.