5
out of 5
POSTED: | BY: Cindy Lee
The best pet insurance!
Healthy Paws is the best! Quick claim reimbursement, and an email asking how Bella was doing after surgery.
4.9
out of 5
Number of reviews 10,806
Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program.
Top-Rated Pet Insurance Plan
No maximum annual or lifetime payouts
One easy-to-understand pet insurance policy
Most claims are processed within 2 days
Use any licensed veterinarian in the U.S. or Canada
5
out of 5
POSTED: | BY: Cindy Lee
Great customer service
Great customer service, quick claim reimbursement. And even a call after Bella’s surgery to see how she was doing. The best
3
out of 5
POSTED: | BY: Heather
Healthy Paws Claims Process and Customer Service is HORRIBLE
Submitting a claim through Healthy Paws is an inefficient process and extremely frustrating. Your only option is to upload photos of invoices. There’s no option for documenting your request or providing an explanation. Once the claim is filed, there is NO communication from an adjuster or representative to confirm receipt or advise of any additional, needed documentation. Healthy Paws sends multiple, vague emails stating additional information is needed, however, they do not tell you what information is needed. I had to call in numerous times to get claims resolved. Customer services is horrible, and you will spend a LOT of time just getting an answer.
5
out of 5
POSTED: | BY: Danielle Rehr
Highly recommend Healthy Paws to any pet owner.
The support that we have received for our dog's surgery and recovery has been amazing! it has been such an easy process during a difficult time. Thank you for your support!
5
out of 5
POSTED: | BY: Alyse Montgomery
No Brainer!
I cannot say enough great things about my experience with Healthy Paws. Once I adopted my cat, I knew that getting pet insurance was going to be a no brainer for me. I never wanted to be in position where I’d have to make difficult decisions based on financial circumstances, and Healthy Paws has provided me with peace of mind. After adopting my cat Lilly in 2016, I immediately enrolled her after an exam, which showed she was in optimal health for an adult cat of her age. But a year or so later she developed early onset kidney disease and requires extensive diagnostics on a yearly basis. My policy has covered everything that she's needed with the exception of exams and her specialized food. And while the bills pile up initially, I'm just so thankful knowing that when I see that initial total, I'm going to get back 90% of the cost. The process is hassle-free for me and my veterinarian. After the initial exam, there is no excessive paperwork or pre-approvals. It's as simple as uploading a PDF or photo of the invoice and waiting for the reimbursement check to come in the mail, which I’ve usually received within 7 to 10 days. I've only had two occasions where I've needed to contact customer service at Healthy Paws and both times I was met with courteous and knowledgeable representatives who answered my questions and concerns. I can't speak to everyone’s experience and circumstances, but if you read the fine print and know what your policy includes, then there should be no surprises.
Monthly Cost
$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.
Coverage
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
Payout Limits
No per incident, annual or lifetime pay-out limit.
Deductible
You can choose an annual deductible of $250, $500 or $750*
*Choice depends on age of the pet
Age Limits
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites.
Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable.
With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.