Healthy Paws | Pet Insurance Review

When my pet insurance was going to double their prices, I hurriedly looked for new coverage for Dot, who was ~10 at the time (she's adopted). I was worried about getting affordable coverage given her age. I had read good reviews about Healthy Paws and decided to take the plunge. As Dot entered her senior years, she remained healthy and happy, enjoying long walks and her agility classes. 2020 was a nightmare. After taking Dot to the vet for what looked like arthritis, it turned out that she had kidney disease and she was hospitalized for a week. She was hospitalized four times in 2020 for various GI issues. The claims process and great coverage from Healthy Paws helped me focus on giving Dot the best care instead of worrying about the cost of taking care of her. Fingers crossed that 2021 will be better! Thank you Healthy Paws!!

I've been a customer for many years. 2 years ago my dog developed epilepsy requiring several monthly medications. Healthy Paws reimburses me every month when I submit my claim. Claims are easy to submit and reimbursements are FAST! I have the $250 deductible and 80% reimbursement. Recently my dog needed a very expensive surgery due to cancer. If I did not have Healthy Paws the $3,000+ surgery would not have been an option. I can not recommend Healthy Paws more strongly.

Ive been a customer for several years. 2 years ago my dog was diagnosed with Epilepsy that requires several monthly medications to keep her stable. I was so grateful to have pet insurance to rely on. I have $250 deductible and 80% reimbursement and its been great. Claims are easy to file and reimbursements are FAST! A few months ago my dog was diagnosed with cancer and she needed surgery. Again Healthy Paws with there for quick reimbursement of a very large bill. If I did not have the insurance, a $3,000+ surgery would not even have been an option. I can not recommend Healthy Paws more! They truly are helping me to keep my beloved dog Lily healthy!

I was frustrated with the lack of explanation as to what a physical exam entails prior to enrollment. You should really specify that the pet needs to have a “physical” and not just an exam... I don’t thought a wellness exam would be enough and in turn it was not. And I was already enrolled and paid two months and no one explained this to me. I was sent emails in regards to submitting “all records” which I had indeed done... and no one ever reached out to say I still needed a “physical.” Not very good communication and also very slow going company. I won’t be back.

We have had healthy paw since our english lab turned 1 (Percy is 3 and half now). We have been quite happy with the small incidentally claims until recently, Percy somehow ended up having a bad ear infection and infection caused his ear drum to rupture. We had no idea the medical bills would actually go into the thousands so fast and we couldn't be thankful enough that we have healthy paw's protection. To top it off, filing claims is literally snapping a picture and we never had to wait for more than 48 hrs for reimbursement shown up as direct deposit. Every step along the way, there is email notification and clear explanation. Percy is our first dog, to say we were a little skeptical in terms of getting medical insurance for a dog would not be an overstatement at the beginning, but you guessed it, we certainly are not regretting anything now. When vet offered choices of antibiotics in terms of cheaper one versus more expensive ones, cheaper ones being with side effect, taking twice a day vs expensive ones with hardly any side effect and only once a day, we were able to choose the latter for him because of healthy paw. There are many cheaper version of the insurance plans which we did comparison shopping at the beginning, healthy paw will be our only one and final choice for years to come.