Healthy Paws | Pet Insurance Review

my friends referred me to healthy paws and after having 2 seniors dogs with many illnesses I decided to purchase Healthy paws pet insurance with our new rescue who was about 3 years old. This week, at the age of 5, she was diganosed with a seizure disorder. 2 days after I submit the claim they send me an email telling Me my preimums will increase 10 dollars a month but insist it has nothing to do with past claims. Ive had the insurance for 2 years and never used it and now I use it and 2 days later they increase my rates. I have warned all my dog parents to stay away from healthy paws after this interaction. My dog now has a preexisiting condition so we can’t switch insurance companies unless we accept paying for her illness on our own DONT BUY healthy paws!

my friends referred me to healthy paws and after having 2 seniors dogs with many illnesses I decided to purchase Healthy paws pet insurance with our new rescue who was about 3 years old. This week, at the age of 5, she was diganosed with a seizure disorder. 2 days after I submit the claim they send me an email telling Me my preimums will increase 10 dollars a month but insist it has nothing to do with past claims. Ive had the insurance for 2 years and never used it and now I use it and 2 days later they increase my rates. I have warned all my dog parents to stay away from healthy paws after this interaction. My dog now has a preexisiting condition so we can’t switch insurance companies unless we accept paying for her illness on our own DONT BUY healthy paws!

I love, love, love this company. I usually never write reviews, but this company is so fantastic, I felt guilty for not spreading the word. Unfortunately, my poor Labrador who was almost three at the time, had to have TPLO surgery for a torn ACL and meniscus. One day, she started hopping and within minutes, she could only walk on three legs. It was heartbreaking to see. The whole ordeal was a three month long recovery time which required home physical therapy, lots of meds, and kennel rest. The most reassuring part as the financial concerns and knowing my sweet baby girl would be able to walk again. Healthy Paws processed my claim in a week, mailed a check for 90% of the cost, didn’t ask questions about the vet bills, and even checked in to see how she was doing. I had to put in claims for small issues during the earlier parts of her puppyhood, and had great service for those claims as well. The peace of mind I get from having Healthy Paws is immense and I feel I’d be an irresponsible pet parent for not having it. Do yourself and your fuzzy a huge service and get pet insurance. I had a healthy three year old lab and look what we went through. I would have been struggling to have paid a $2500 vet bill. You never know what could happen.

I've been with Healthy Paws for 8 years, I've been very pleased with the insurance coverage and ease of submitting a claim on my dog. However, the premium monthly went from $48.00 per month to $108.00! I'm wondering if it went sky high because he is 11 years old now and they know I can not get insurance anywhere else due to his age. That is more than triple the cost. Very disappointed in this company after being a loyal customer for so many years.

In our experience, this company operates at a near-scam level of ethical behavior. Happy to take your money, but filled with endless excuses not to pay on claims. They play a long, deep "wear you down game". AVOID AVOID AVOID! You're much better off just saving money every month in a "future vet expenses" account. Do not risk the loss of time and money and complete frustration which comes of dealing with these people.