Healthy Paws | Pet Insurance Review

They deliver EXACTLY what they promise - and they do it quickly - so fast that the money arrived before the credit card bill!

They deliver EXACTLY what they promise - and they do it quickly - so fast that the money arrived before the credit card bill!

I tell all of my friends that have pets about Healthy paws pet insurance, it really gives me peace of mind every time my dog is sick or hurt. The claims are simple all you need to do is snap a picture of the bill and email it to them, they respond right away that they received it and have begun working on a claim number its paid in less then a week and is direct deposited right into my account. No hassle or worry !!! I do recommend this for all pet owners get it right away.

We have a 7 month old lab. His name is Milo. Before we bought our policy from Healthy Paws, I researched several companies. In the end, I chose Healthy Paws. I liked the idea of a small annual deductible and 90% unlimited coverage with a reasonable monthly premium. I definitely made the correct decision as we are very pleased and highly satisfied with Healthy Paws' service. We have used the policy several times since we have had Milo. One of the reasons that I chose Healthy Paws is because it does not have a maximum annual or lifetime amount of coverage. It is uncapped. I am especially pleased with how easy it is to submit a claim, how quickly the claims are processed, and how quickly the funds are deposited to my account (usually within 1-2 days after processing). I simply snap a photo of the vet's invoice and upload it on the Healthy Paws app. Shortly thereafter, I receive an alert that tells me that it has been received. Not long after that, I receive another alert telling me that it is being processed. Lastly, about a day later, I receive a final alert telling me that the claim has been processed. I click on the link to see the details of the claim and what was covered. At the start of the policy, we had to submit Milo's initial medical records to Healthy Paws. Since Milo was a puppy, they wanted his full shot records and initial vet examination notes. Once I submitted that info, all claims have been processed without the need for any doctor's notes. I simply upload the photo of the invoice and the claim is processed. That simple. Once last point, Milo recently had to undergo some expensive testing because he was experiencing prolonged diarrhea and vomiting. The bills from the vet were covered by Healthy Paws saving us a very large out of pocket expense. Milo is doing much better. It appears he had a bad reaction to something he ate. Healthy Paws actually sent us a personalized email asking how Milo was feeling. We felt that was pretty special. Without hesitation, my family and I strongly recommend Health Paws!

I've had my babies insured with Healthy Paws since 2015, and for first couple years I thought about removing it because we hadn't used it. So glad we didn't. Three years ago one of my boys had to have TPLO surgery and we just didn't have the upfront money that you're supposed to pay. After speaking with my vet and Healthy Paws they agreed to do a direct pay. Day of surgery came and they were true to their word, what's more they sent the payment over within 24 hours of receiving final bill. What's more they follow up with me via email and phone to see how Chance was doing and even sent him a get well soon post card. Most recently we've also had to get two growths removed on Chance. Again, the level of service has been great, my claim was completed within 72 hours of me submitting the claim. What's more, they've even followed up to check how he's doing since then. I wouldn't change this for the world. I can say that with the health scares and costs we've incurred with both our boys (they're both in physical therapy) the last thing I've had to worry about is whether they're going to cover things or if I'm going to have to argue for reimbursement. Even though our premiums did increase a bit this year, I still wouldn't change them. The level of care they show for pets is all worth it.