Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,775

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Crystal Kemter

Wish my insurance was this good

I can't believe that I needed to file a claim right after the waiting period was over. It was easy to file and when I called for questions everyone was extremely helpful. The claim was processed quickly and they even followed up to see how my puppy was doing. I would recommend them to all my pet families/friends.
1

out of 5

POSTED: | BY: DN

I wouldn’t do it and I only called for a quote

I called to ask about a quote and what the term of the policy was. I told the guy my dog was currently in the hospital and I didn’t know what was wrong the vet doesn’t know quite yet. I named all her symptoms and he said anything related to her current symptoms would be pre existing, that sounded fishy to me. Then he started repeating her symptoms and alluded to the fact that she had a lot of things going on. It wasn’t what he said but how he said it, they won’t get my business!!
5

out of 5

POSTED: | BY: Cindy Kennedy

Refreshingly Excellent Customer Service

Good customer service is almost non-existent these days. It's unfortunate but true. Not the case with Healthy Paws. The process of signing up, was a piece of cake. Once signed up, they send emails that are short and to the point. When I needed to file a claim, it was easy. They have an online portal and an app. Both are easy to use, intuitive and don't require a bunch of hoops. They review claims immediately, it's surprising how fast. They pay out just as fast and their statements are easy to read. Our dog got pretty sick and the bills added up. I was afraid they would find sa loophole or reason not to pay and that simply was not the case. I highly recommend Healthy Paws to anyone looking for pet insurance.
5

out of 5

POSTED: | BY: Cindy Kennedy

Finally, good customer service

Good customer service is almost non-existent these days. It's unfortunate but true. Not the case with Healthy Paws. The process of signing up, was a piece of cake. Once signed up, they send emails that are short and to the point. When I needed to file a claim, it was easy. They have an online portal and an app. Both are easy to use, intuitive and don't require a bunch of hoops. They review claims immediately, it's surprising how fast. They pay out just as fast and their statements are easy to read. Our dog got pretty sick and the bills added up. I was afraid they would find sa loophole or reason not to pay and that simply was not the case. I highly recommend Healthy Paws to anyone looking for pet insurance.
5

out of 5

POSTED: | BY: Thomas Salling Nielsen

My wife and I have two now almost 3…

My wife and I have two now almost 3 years' old newfoundlands. We love our boys dearly like most pet parents do and we knew when we got them, as puppies, that we were going to need a pet insurance to cover any eventual issues down the line. We, of course, hoped that we would never need to use our pet insurance with Healthy Paws but wanted to make sure our boys would always get the best care possible, if something was to happen. As it turns out, we've had quite a few issues with our boys already, which of course is unfortunate, but Healthy Paws have always been there to cover our expenses, as per policy, and we have never been left hanging. One of our dogs, for example, just had a mishap recently which resulted in an emergency abdominal surgery hospitalization for several days. Our total bill came to almost USD 10,000.00 and Healthy paws covered without any questions. Our other dog has been diagnosed with a heart condition and thyroid at the start of 2020 and more recently hip dysplasia. He requires a lot of medication to manage his condition and regular check-ups. Here too, Healthy Paws cover our expenses without any questions. We simply would not be able to take care of our boys the way we do, if we didn't have Healthy Paws as a security net. The premium for our policy is high because we have large breed dogs but it's reasonable and definitely worth the money. The claim process is so straight forward. Take a picture of your invoice and upload it through the app. Couldn't be more simple and we couldn't be any happier with our choice to use Healthy Paws as our pet insurance provider.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

Get a quote today

Leave a review