Healthy Paws | Pet Insurance Review

I need to change the card we use to pay our bill. I can't figure out how to do this. I tried calling and was told I can now only do this on the computer. This was not the case in the past. I am not sure how to do this. We have had this insurance for about six years and communication is difficult. Every year I email the report from the vet for my dog's routine checkup. This year I received a couple of responses referring to the routine checkup information as a claim. I never got a confirmation that you filed the information about the dog's annual checkup which is supposed to be on file to prove he is getting his routine care and vaccinations. I could really use some better customer service. Too many things are unclear and I am not a knowledgeable computer person. As far as a recommendation I think it depends on how comfortable you are with the computer. Thank you.

We have carried Healthy Paws pet insurance since we adopted our dog. He has had numerous claims and all have been paid with no issues. Their customer service is top notch and turn around time on reimbursement is very quick. We have even received phone calls and emails inquiring about how Milo is recovering from surgeries and/or illness. Highly recommend!!!!

We have carried Healthy Paws pet insurance since we adopted our dog. He has had numerous claims and all have been paid with no issues. Their customer service is top notch and turn around time on reimbursement is very quick. We have even received phone calls and emails inquiring about how Milo is recovering from surgeries and/or illness. Highly recommend!!!!

I highly recommend healthy paws to other pet owners as it removes the pressure of not knowing if you will be able to afford the medical care for your pup. Ziti recently ingested hazardous material and was able to get everything removed within one hour of the ingestion occurring and had absolutely no complications whatsoever as she was able to get the vet fast and it was never a question of it I could afford her care. Healthy paws is great!

They are a scam! Every year they raise my premiums, but 50% increase is ridiculous! 150.00 a month!!!!!! And I’ve been with them since 2013.