5
out of 5
POSTED: | BY: Connie
So glad we chose Healthy Paws
When we knew we were going to get our puppy, we looked into purchasing a health insurance plan. We had lost our German Shepherd to cancer several years prior, and while her form of cancer was incurable, I never wanted to be in a position where our ability to pay for treatment would determine what course of action would be taken. I did the deep dive into all the different companies, and Healthy Paws was consistently at the top. What was the determining factor was the extremely high customer service ratings. Fast forward two and a half years and our Pomeranian was diagnosed with calcium oxalate stones that required emergency surgery. The claim submission process can be done on your phone, and there were zero issues getting reimbursed in a timely manner. To top it off, I received an email from Healthy Paws inquiring how Koji was doing after his surgery and requesting we give him a hug on their behalf. This is a company who understands that my dogs are family members. They have earned their sterling reputation for top notch customer service, and I wouldn’t hesitate to recommend them to anyone wanting pet health insurance for peace of mind.